Financials & KPIs

Know your numbers.
Grow with confidence.

MRR, margins, revenue per client, outstanding invoices — CommandMSP keeps your financial health visible so you can make decisions based on data, not gut.

MRR DASHBOARD — APR 2026
Real-time
MRR
$96,000
+12%
Clients
140
+4 mo
Avg Rev / Client
$685
→ stable
At-Risk MRR
$4,200
⚠ 3 accts
MRR TREND — 6 MONTHS
Nov
Dec
Jan
Feb
Mar
Apr
01

MRR Dashboard

See your monthly recurring revenue, growth rate, and churn in real time. Know exactly where your business stands at any moment.

Real-time MRR tracking

Your MRR updates instantly when contracts change, clients churn, or new deals close.

Growth rate visualization

Month-over-month and year-over-year growth tracked with trend lines.

Churn monitoring

See lost MRR from churn alongside gained MRR from new clients. Know your net.

MRR by tier

Break down MRR by service tier to see where your recurring revenue is concentrated.

02

Revenue per Client

Know exactly how much each client is worth. Spot your top accounts and your underperformers who aren't covering costs.

Per-client revenue view

Every client ranked by MRR, total revenue, and revenue per device.

Client profitability

Compare revenue against estimated cost to serve. Know your truly profitable accounts.

Revenue concentration

See what % of revenue comes from your top 5 clients. Spot dependency risk.

Revenue trend per client

Track whether each client's revenue is growing, flat, or declining over time.

03

Margin Tracking

Track what you're spending per client versus what you're billing. Know your real profit, not just your revenue.

Cost allocation

Allocate labor, tools, and overhead costs per client for true margin visibility.

Margin by vertical

Know which verticals are most profitable. Double down on what works.

Margin alerts

Get notified when a client's margin drops below your threshold.

Pricing analysis

Compare pricing against cost to serve. Know when to reprice a contract.

04

KPI Dashboard

The metrics that matter for MSP operations: ticket volume, resolution time, client health, sales velocity, and team utilization.

Ticket resolution metrics

Average time to resolve, SLA compliance rate, and escalation frequency.

Client health index

Aggregate health score across your entire client base — trending up or down.

Sales velocity

Deals in pipeline, average close time, and new MRR added per month.

Team utilization

Billable vs non-billable hours. Know if you're leaving money on the table.

05

Financial Reports

Monthly P&L, client revenue breakdown, expense tracking, and growth charts — all exportable and ready for your accountant or investors.

Monthly P&L

Revenue, cost of goods, gross profit, and operating expenses in a clean report.

Client revenue breakdown

Revenue by client, vertical, and service tier — filterable by any period.

Expense tracking

Track tool costs, labor costs, and overhead against revenue.

Export-ready

Export any report to CSV or PDF for your accountant or business reviews.

06

Growth Projections

Model what your MRR looks like if you add 5 clients, lose 2, or raise prices. Make decisions based on data, not hope.

Add/remove client scenarios

See how new clients or churn impact your MRR and margins in real time.

Price change modeling

What happens if you raise rates 10%? Model the revenue impact before you decide.

Growth targets

Set MRR targets and see the path required to hit them.

12-month projection

Based on current growth rate, project your MRR 12 months out.

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