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The PSA basics — clients, tickets, projects and reporting in one place.
- Client Management
- Tickets & Projects
- Basic Reporting
- Email Support
- Up to 5 team members
The full platform for MSPs scaling their business.
- Everything in Starter
- Client Health Scores & Churn Risk
- CRM & Leads Pipeline
- Financials & Profitability
- Cost-to-Serve Analysis
- Proposals & Referrals
- Priority Support
- Up to 25 team members
AI-powered operations for established MSPs at scale.
- Everything in Growth
- AI Insights & Automation
- QBR Auto-Generator
- Lead Scoring
- Peer Benchmarking (coming soon)
- Unlimited team members
- Custom Integrations
- Dedicated Support
What's included in each plan
| Feature | Starter $99/mo | Growth $199/mo | Pro $349/mo |
|---|---|---|---|
Client Management | |||
| Client profiles & contacts | |||
| Client health scores | |||
| Churn risk alerts | |||
| Onboarding workflows | |||
| Contract management | |||
Helpdesk & Ticketing | |||
| Ticket management | |||
| SLA enforcement | |||
| AI ticket triageComing soon | |||
| Time tracking | |||
Sales & CRM | |||
| Sales pipeline | |||
| Proposal builder | |||
| Lead management | |||
| AI lead scoring | |||
Financial | |||
| MRR tracking | |||
| Financial dashboards | |||
| Revenue per client | |||
| Cost-to-serve & profitability | |||
| Peer benchmarkingComing soon | |||
AI Features | |||
| AI recommendations | |||
| QBR auto-generation | |||
| AI blog writer | |||
| Daily AI briefingComing soon | |||
Team & Support | |||
| Team members | Up to 5 | Up to 25 | Unlimited |
| Email support | |||
| Priority support | |||
| Dedicated support | |||
- Client profiles & contacts
- Client health scores
- Churn risk alerts
- Onboarding workflows
- Contract management
- Ticket management
- SLA enforcement
- AI ticket triageComing soon
- Time tracking
- Sales pipeline
- Proposal builder
- Lead management
- AI lead scoring
- MRR tracking
- Financial dashboards
- Revenue per client
- Cost-to-serve & profitability
- Peer benchmarkingComing soon
- AI recommendations
- QBR auto-generation
- AI blog writer
- Daily AI briefingComing soon
- Team membersUp to 5
- Email support
- Priority support
- Dedicated support
- Client profiles & contacts
- Client health scores
- Churn risk alerts
- Onboarding workflows
- Contract management
- Ticket management
- SLA enforcement
- AI ticket triageComing soon
- Time tracking
- Sales pipeline
- Proposal builder
- Lead management
- AI lead scoring
- MRR tracking
- Financial dashboards
- Revenue per client
- Cost-to-serve & profitability
- Peer benchmarkingComing soon
- AI recommendations
- QBR auto-generation
- AI blog writer
- Daily AI briefingComing soon
- Team membersUp to 25
- Email support
- Priority support
- Dedicated support
- Client profiles & contacts
- Client health scores
- Churn risk alerts
- Onboarding workflows
- Contract management
- Ticket management
- SLA enforcement
- AI ticket triageComing soon
- Time tracking
- Sales pipeline
- Proposal builder
- Lead management
- AI lead scoring
- MRR tracking
- Financial dashboards
- Revenue per client
- Cost-to-serve & profitability
- Peer benchmarkingComing soon
- AI recommendations
- QBR auto-generation
- AI blog writer
- Daily AI briefingComing soon
- Team membersUnlimited
- Email support
- Priority support
- Dedicated support
All plans include a 7-day free trial.
Common questions
Do I need a credit card to start a trial?
Yes, a card is required to start your 7-day free trial. You won't be charged until your trial ends, and you can cancel anytime before then.
Can I switch plans later?
Absolutely. You can upgrade or downgrade your plan at any time from your account settings. Changes take effect at the start of your next billing cycle.
Is there a setup fee?
No setup fees ever. You pay only the monthly subscription price for your chosen plan.
How many clients can I add?
All plans include unlimited client records. The team member limits apply to your internal staff accounts, not to the number of clients you manage.
What happens if I cancel?
You can cancel anytime. Your data remains accessible until the end of your current billing period. We'll never delete your data immediately — you'll have 30 days to export everything.
Do you offer annual billing?
Annual billing with a discount is coming soon. Join the waitlist from your account settings to be notified when it's available.
Can I add more team members on Starter or Growth?
You can upgrade to a higher plan to increase your team member limit. For custom needs beyond the Pro plan limits, contact us.
What integrations are included?
Syncro is live today — clients, tickets, devices, and contacts sync in automatically on every plan. ConnectWise and Datto are on the roadmap. All plans also include email (Resend) and calendar.
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