Projects & Tasks

Get the most out
of every tech hour.

From M365 migrations to firewall swaps to new client setups — CommandMSP gives you full visibility into every project, task, and who's doing what.

PROJECT BOARD — Q2 Sprint · 8 active tasks
KanbanListTimeline
TO DO3
Firewall config audit
BlueStar
Med
MK
TL
VPN setup docs
SkyBridge
Low
TL
User access review
Harbor
High
SR
IN PROGRESS3
M365 tenant migration
CoreSys
High
SR
MK
SentinelOne rollout
Doral Med
High
JL
Network documentation
Apex IT
Med
MK
DONE2
Backup config verified
Meridian
Med
TL
MFA policy deployed
CoreSys
High
SR
01

Project Board

Five views for every way you work: Kanban, list, timeline, workload, and table. Track any project from start to done.

Kanban view

Drag-and-drop boards for visual workflow management. Move tasks between stages instantly.

Timeline view

See project schedules, dependencies, and deadlines in a Gantt-style timeline.

Workload view

See every tech's assigned tasks on one screen. Spot overload before it happens.

Table view

Spreadsheet-style view for bulk editing, sorting, and filtering across all tasks.

02

Task Management

Break projects into tasks. Assign to team members, set priorities, add due dates. Always know what's next.

Subtasks and dependencies

Break complex work into steps. Block tasks until dependencies complete.

Priority levels

High, medium, low — or custom priority labels that match how your team thinks.

Due dates and reminders

Set deadlines. Get reminders. Never miss a deliverable.

Rich text notes

Add context, links, attachments, and instructions directly to tasks.

03

Workload View

See every tech's plate at once. Balance work before someone burns out or a client's project falls behind.

Per-person task view

See exactly what each tech is working on this week, next week, and beyond.

Capacity alerts

Get notified when a team member is over capacity before it impacts delivery.

Drag-to-reassign

Rebalance workload with a drag. Move tasks between techs in seconds.

Utilization metrics

Track how efficiently your team's time is being used across all projects.

04

Time Tracking

Log hours per task. Know your true cost per project. Price your services based on data, not guesswork.

One-click time logging

Start a timer or log time manually. Takes seconds, delivers real data.

Cost per project

Know exactly what each project costs your team in hours.

Billable vs non-billable

Tag time as billable or internal. Generate reports that inform pricing.

Client billing integration

Time logs flow directly into invoice generation. No manual reconciliation.

05

Project Templates

Pre-built templates for every common MSP project type. Start faster, finish cleaner, every time.

New client onboarding

Complete task checklist covering all steps from signed contract to go-live.

M365 migration

Step-by-step task template covering tenant setup, user migration, and cutover.

Firewall swap

Pre-built project plan for hardware replacement and config migration.

Security audit

Structured assessment template covering endpoints, policies, and compliance.

06

Batch Actions

Reassign, reprioritize, or close multiple tasks at once. Move fast when priorities shift.

Multi-select tasks

Select any number of tasks across projects and take action on all at once.

Bulk reassignment

Reassign 20 tasks from one tech to another in one action.

Bulk status updates

Mark multiple tasks complete, in progress, or on hold simultaneously.

Bulk due date shifts

Push due dates on multiple tasks when a project timeline changes.

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